🔄 Return & Refund Policy

At SunrizeX, we want our customers to have a smooth and satisfactory shopping experience. If you receive a product that is damaged, defective, incorrect, or otherwise eligible for return, you may request a return within 7 days of receiving your order.

📦 1. Return Eligibility

To be eligible for a return, the product should be unused, in its original condition, and preferably in its original packaging. Proof of purchase may also be required.

📝 2. How to Request a Return

Customers must contact us within 7 days of receiving their order and provide the order details along with relevant information or photos of the product, if required.

💰 3. Refunds

Once the returned product is received and inspected, the refund will be processed if the return is approved. Please allow up to 7 days for the refund to be credited after approval.

🚫 4. Non-Returnable Items

Certain products may not be eligible for return due to their nature, hygiene requirements, or other applicable restrictions. Such conditions will be communicated where applicable.

📩 5. Contact Us

For return or refund requests, please contact SunrizeX using the contact information provided on our Contact Us page.